Shipping policy

Shipping Policy

Thank you for shopping with Alissa Mart. We aim to provide a smooth and reliable shipping experience for our customers.

Processing Time:
Orders are usually processed within 1-3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Estimated Delivery Time:
United States: 7-12 business days after processing.

Shipping Cost:
We offer free standard shipping unless a different shipping cost is shown at checkout.

Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Delivery Delays:
Delivery times may vary due to carrier delays, weather, holidays, high order volume, or other circumstances outside our control.

Incorrect Shipping Information:
Please make sure your shipping address is correct before placing your order. If you notice an error in your shipping address, please contact us as soon as possible.

Lost or Damaged Packages:
If your package is lost, damaged, defective, or arrives with an issue, please contact us within 7 days of delivery with your order number and clear photos if applicable.

Contact:
For shipping questions, please contact us through our Contact Us page or by email.

Business Name: Alissa Mart
Customer Support Email: cynthia.alam8@gmail.com
Website: https://alissamart.com